Add Ons
Add Ons
Add ons are optional features or services that increase the monthly subscription price of an organization’s plan. They allow you to customize the package offered to each client by layering additional value on top of their base plan.
Add On Requirements
Maximum add on price: $1000 per month
Add ons apply only to the monthly subscription amount
They do not affect per booking or per transfer usage pricing
Examples of Add Ons
Priority support
Extra phone lines or agent seats
Advanced reporting or analytics features
Custom integrations
Creating an Add On
Go to Admin → Billing Management → Add Ons
Click Add Addon
Enter:
Name – a clear description of the add on (for example, Extra Phone Line or Priority Support)
Price (USD) – the monthly price of the add on (up to $1000)
Click Create to save the add on
Once created, add ons can be assigned to organizations in addition to their plan.
Why Add Ons Matter
Enable flexible, tiered pricing by giving clients the option to purchase extra features
Allow you to generate more recurring revenue beyond the base plan
Keep the plan simple while letting clients scale with optional upgrades
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